Another Browser Plugin Failure Trigger - Smart Codec turned On

Nick T

Young grasshopper
Joined
Feb 26, 2017
Messages
45
Reaction score
16
Location
San Diego
I decided to experiment with the "Smart Codec" setting for my IPC-HDW4231EMP-AS camera. Everything had been working great, but as soon as I enabled this feature, it caused the browser plug-in to fail. I have checked and my NAS appears to still be recording correctly and I am able to access live view from the NAS software. II'm on OS X with Safari and everything is up to date. Add this to the list with IVS as things that don't work in the OS X plug-in.

Very annoying that there's no way to get Dahua's attention on this. I tried emailing the US tech support, but they just said you have an out-of-market camera so we won't help you. Lame.
 

SquareEyes

Getting the hang of it
Joined
Sep 29, 2015
Messages
241
Reaction score
71
IVS is not compatible with Smart Codec.

Not an OS user.
 

Mike Mo

Young grasshopper
Joined
May 1, 2017
Messages
76
Reaction score
17
Agree. Very frustrating on the web interfaces.
 
Top