Axis P-3215V Substream to ICRealtime

[TurnipTruck]

Greetings,

I have existing ICRealtime NVRs to which I am adding Axis P-3215V cameras.

The NVR connects to the cameras via ONVIF. After creating am ONVIF user in the camera, I able to see a main stream for the NVR to record. However, the ICRealtime mobile apps look to a substream with reduced resolution for live viewing. This is where I am having trouble. Would that second stream be another ONVIF profile, another user, etc?

Thank you.

 

[ChengXin]

Can you use the ICRealtime mobile apps on the same LAN as the camera. If yes, it is more likely a port forwarding issue.