Bad resolution? advice needed IPC HDBW4300E

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I have hooked up a new Dahua IPC HDBW4300E HD 3Mpixle to my NAS SYNOLOGY 213AIR, and it seems to be working fine with the surveillance station software, only i am very disappointed in the image quality regardless the settings; it seems i cannot read 2 inch size letters from 10ft distance.
It is probably my inexperience but please help with this config. Thanks in advance for any advice.
 

fenderman

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I have hooked up a new Dahua IPC HDBW4300E HD 3Mpixle to my NAS SYNOLOGY 213AIR, and it seems to be working fine with the surveillance station software, only i am very disappointed in the image quality regardless the settings; it seems i cannot read 2 inch size letters from 10ft distance.
It is probably my inexperience but please help with this config. Thanks in advance for any advice.
post a sample of the image
 

Kawboy12R

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My money is on it using the low res substream rather than main stream.
 
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