BI "system tray" icon keeps disappearing, not hidden

[Bryank930]

My BI system tray icon keeps disappearing. I can get it back by going into settings > startup > uncheck use system tray icon, click OK, and go back in and do the same thing. This happens every week or so. I'm on Windows 10 with the latest updates.

Thanks!

 

[Springer]

By chance are you running BI as a service? If so there should not be a tray icon except when you re-run BI as a local console mode on top of the service. If your machine had a restart as Windows has become infamous for when it updates, both the local console and service would close but the server would restart with Windows as a service without requiring a logon.