BI Windows app won't launch

[chavezcctv]

hello,
i recently have been getting this error when trying to open the Windows 10 app. i am not sure what happened. i have tried on all my Windows 10 computers, all them same results. all are Windows 10 Pro
my Android phones and tablets seem fine, just the PC's. i can login by navigating to my server IP address/port in a browser, but not with the app. i have uninstalled and reinstalled the app several times, same result.
i have tried the BI support and get no response. not sure, but the support email has been down for months.

any ideas? Thanks in advance for the suggestions.

 

[looney2ns]

This has nothing to do with BlueIris. This is a standalone app that someone posted in the Windows Store. It appears to be rather old.
You must use a non-private domain email service, otherwise, emails get blocked at his end.
It most likely isn't working because of changes in Blue Iris.
Send a support email per the directions in BI and use gmail.
Can you open Blue BlueIris its self?
Use Blue Iris's built in web server with Google Chrome instead.

 

[IAmATeaf]

Learn something new everyday. As pointed out above use the actual BI app and not the companion app whatever that is.

 

[chavezcctv]

I can open BI on the Windows 10 PC that is my server. I'll try contacting BI support with a @gmail account.

 

[fenderman]

I can open BI on the Windows 10 PC that is my server. I'll try contacting BI support with a @gmail account.

Bi support wont help you with that app. Its not a BI app. There is no reason to use it. The blue iris webserver with ui3 is far superior. The support email was not down for months. It was down for a couple of days as he updated.