Blue Iris Error

Hound Dog 911

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Strange thing has been happening the last several hours. I try to open the client on the server. It errors upon trying to run the program and shuts the program down. BI is still running in the background. I shut BI down in services and restart. Click on the app again to open the program and it fires up. The strange part is that it has a new camera added with no settings. I delete it. Come back awhile later. Same thing. Any clues?
 

fenderman

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if you are running the latest release, email support otherwise update and test again.
 

Hound Dog 911

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Last night I changed the password to the system and the tool that rebuilds the database. So far no more issues since yesterday evening.
 

Hound Dog 911

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Issue reoccured today. Working with Ken to see if it's me or the software.
 

anijet

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I've had this issue for months. Please report back with your findings.
 

sretlow

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This morning I did have a created ghost account after the webserver was shutdown. I do make a seperate topic about this. But maybe related....
 

sretlow

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Did you try to contact support. I did this morning regarding this and another problem.
 

Hound Dog 911

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Yep, sent my registry settings and he couldn't reproduce it. Runs flawless most of the day then I will open up the client on the computer to tweak cameras and it will fail to open and error. It is still running in the background but I can't access it until after I go to task manager and shut it all down, restarting, then open the program again.
 

fenderman

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Yep, sent my registry settings and he couldn't reproduce it. Runs flawless most of the day then I will open up the client on the computer to tweak cameras and it will fail to open and error. It is still running in the background but I can't access it until after I go to task manager and shut it all down, restarting, then open the program again.
reinstall it and make sure you are running a CLEAN windows install...that should not be happening..also what EXACT version of BI are you running.
 

Hound Dog 911

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Trying to find a copy of Windows 10. I have a version I bought for my other computer but sure it's only good for one system. Stay tuned.
 

fenderman

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Trying to find a copy of Windows 10. I have a version I bought for my other computer but sure it's only good for one system. Stay tuned.
huh? you have a license for that computer...simply download the microsoft media creation tool and create a usb...you dont have to find anything.
 

Hound Dog 911

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I have everything saved on an the purple drive but the database. Backup the database and export the configuration file. Anything else?
 
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