Blue Iris iOS app screen problem - maybe bug

[Petar Kirov]

Hello,
By mistake I have changed the setting of my Blue Iris iOS app in section Allerts, and now I cannot recover it. Now it is non Image only and I cannot return to Details(the top hidden line)...
Can somebody advice me or I should reinstall app with new settings?


I am using iPhone 6S with the last updates 15.5 and updated application.

 

[SpacemanSpiff]

My first goto when troubleshooting app issues is to cycle the power of the device.

Have you considered uninstalling the app, and re-installing?

 

[bp2008]

I suspect the developer used a taller iphone for app development and does not realize that menu is now too tall. They need to implement a scrolling mechanism or split that into two menus. Contact BI support? Assuming that menu is not in fact scrollable.

 

[Petar Kirov]

I suspect the developer used a taller iphone for app development and does not realize that menu is now too tall. They need to implement a scrolling mechanism or split that into two menus. Contact BI support? Assuming that menu is not in fact scrollable.

You are correct @bp2008 - menu is not scrollable.
Reinstaled the app and now I do not touch this feature...
I've contacted to support but no answer from them for a week. Maybe they are on leave.