Blue Iris no Signal - HIKVISION Model: DS-2CD3345-I

[jeet]

I am using the evaluation version of Blue Iris to see if it works with my HIKVISION Model: DS-2CD3345-I.


The software detects the camera and once I add them then it shows no signal.
I have added all 5 cameras but the same result. I am not sure whats wrong here but I have tried all the settings I could think of.


Please can you help me with this, thanks a lot in advance.

 

[fenderman]

I am using the evaluation version of Blue Iris to see if it works with my HIKVISION Model: DS-2CD3345-I.


The software detects the camera and once I add them then it shows no signal.
I have added all 5 cameras but the same result. I am not sure whats wrong here but I have tried all the settings I could think of.


Please can you help me with this, thanks a lot in advance.

it works, you must have something set wrong. Try simply using the hikvsion 2cd from the dropdown. Make sure your ip address, username and password are correct.
Post an image of your settings.

 

[jeet]

Hi Fenderman,

I have set it to 2cd but doesnt works.

 

[fenderman]

Hi Fenderman,

I have set it to 2cd but doesnt works.

View attachment 8155View attachment 8156

post an image of your cameras network settings page, both the ip address page and port page

 

[jeet]

Hi Fenderman,

Attached are the same. The discovery port from Blue Iris shows as 8999 but on the camera config is 8000.
It automatically picks it up when i do autodetect, I have changed it to 8000 in Blue Iris but no difference.

 

[fenderman]

Hi Fenderman,

Attached are the same. The discovery port from Blue Iris shows as 8999 but on the camera config is 8000.
It automatically picks it up when i do autodetect, I have changed it to 8000 in Blue Iris but no difference.




View attachment 8166View attachment 8167

make sure port mapping under NAT in the camera is disabled.

 

[smiticans]

@fenderman what operating system is he using? Maybe he's being affected by the Intel Hardware acceleration and Windows 7 issue.

 

[fenderman]

@fenderman what operating system is he using? Maybe he's being affected by the Intel Hardware acceleration and Windows 7 issue.

That is a good point.

 

[jeet]

Port Mapping was enabled I disabled it still doesnt works. I am using Windows 10 x64 Pro.

 

[fenderman]

Port Mapping was enabled I disabled it still doesnt works. I am using Windows 10 x64 Pro.

disable your pc firewall for testing, see if it works.

 

[jeet]

Disabled Firewall still the same.

 

[fenderman]

Disabled Firewall still the same.

very strange ...try the hikvision rtsp option.
Also, delete the camera from blue iris and add it back.

 

[jeet]

Deleted added again same result.

 

[fenderman]

Deleted added again same result.

if you want to do a teamviewer session i can login and try to see whats going on.

 

[jeet]

Hi Sure lets do it.

My Team Viewer ID is :

 

[fenderman]

Hi Sure lets do it.

My Team Viewer ID is :

hey dont post the info here. send me a pm with id and password. Ill delete the id from your post.

 

[jeet]

Done sent.

 

[fenderman]

For reference: problem solved, camera was set to h.265, setting it to h.264 resolved the issue.

 

[brazeagle]

I am sorry to hijack this post, but I am frustrated not being able to connect. I have the same problem as this gentleman.
Everything worked before I changed my router, but my two cameras still working in my native FOSCAM application called ipcam and on my mobile using my no-ip DDNS with an app called live cam PRO.

What is the issue with my Blue Iris (full version)?
Please assist
Thank you Luiz

I am using the evaluation version of Blue Iris to see if it works with my HIKVISION Model: DS-2CD3345-I.


The software detects the camera and once I add them then it shows no signal.
I have added all 5 cameras but the same result. I am not sure whats wrong here but I have tried all the settings I could think of.


Please can you help me with this, thanks a lot in advance.

 

[fenderman]

I am sorry to hijack this post, but I am frustrated not being able to connect. I have the same problem as this gentleman.
Everything worked before I changed my router, but my two cameras still working in my native FOSCAM application called ipcam and on my mobile using my no-ip DDNS with an app called live cam PRO.

What is the issue with my Blue Iris (full version)?
Please assist
Thank you Luiz

You need to check the ip addresses enter in blue iris. Your problem is not related to the issue the OP was having.