Blue iris not recording

adehaan86

Young grasshopper
Joined
Nov 14, 2018
Messages
52
Reaction score
2
Location
US
BI is not continuous recording like I have it set to. Not sure really what to check but its not fun.
 

Attachments

SouthernYankee

IPCT Contributor
Joined
Feb 15, 2018
Messages
5,170
Reaction score
5,320
Location
Houston Tx
How long have you been using BI ?

Is that one camera trace ?
What make/model camera ?
Is the camera Wifi or hardwire ?
How is the camera powered ? POE or wall wart ?
Have you looked at the log in the camera ?
Has the BI PC been rebooting ?
 
Joined
Apr 26, 2016
Messages
1,090
Reaction score
852
Location
Colorado
Can you post the settings for the camera (Camera Properties : "Record" Tab), as well as the schedule configurations ("Gear Icon" > "Schedules" tab)
 

adehaan86

Young grasshopper
Joined
Nov 14, 2018
Messages
52
Reaction score
2
Location
US
crw030 see attached image
upload_2019-1-3_18-33-1.png


Southern yankee


How long have you been using BI ? 2 months about

Is that one camera trace ? I have 3 cameras , 2 set to record no matter what
What make/model camera ? hikvision 4 mp
Is the camera Wifi or hardwire ? POE hard wire
How is the camera powered ? POE or wall wart ? see above
Have you looked at the log in the camera ? see image below
Has the BI PC been rebooting ? see image below. no to answer question

upload_2019-1-3_18-36-55.png


upload_2019-1-3_18-34-46.png
 

SouthernYankee

IPCT Contributor
Joined
Feb 15, 2018
Messages
5,170
Reaction score
5,320
Location
Houston Tx
I do not think it is scheduling as the record holes are at different time on the two days in the view.

wrong log file, on a Hikvision camera
login to the camera directly. Configuration tab -> system -> maintenance -> log

a screen shot of the BI status clip storage ?
 

adehaan86

Young grasshopper
Joined
Nov 14, 2018
Messages
52
Reaction score
2
Location
US
Sorry for bad picture.



Sent from my Pixel 2 XL using Tapatalk
 

SouthernYankee

IPCT Contributor
Joined
Feb 15, 2018
Messages
5,170
Reaction score
5,320
Location
Houston Tx
Look at the log for errors or problems. The screen shot is only 19 seconds long.

A screen shot of the bi status for clip storage. That is a tab off of the bi button with the three vertical bars.

What / how are you switching profiles
 

adehaan86

Young grasshopper
Joined
Nov 14, 2018
Messages
52
Reaction score
2
Location
US
Look at the log for errors or problems. The screen shot is only 19 seconds long.

A screen shot of the bi status for clip storage. That is a tab off of the bi button with the three vertical bars.
I checked the log. Said the same thing 79 times over and over again.

Sent from my Pixel 2 XL using Tapatalk
 

SouthernYankee

IPCT Contributor
Joined
Feb 15, 2018
Messages
5,170
Reaction score
5,320
Location
Houston Tx
on the camera status page in BI does it show "no signal" ?

need the clip storage screen shot.
 

adehaan86

Young grasshopper
Joined
Nov 14, 2018
Messages
52
Reaction score
2
Location
US
The concern here is do I want to go larger on the combine or cut video each?

upload_2019-1-4_7-38-47.png
 
Joined
Apr 26, 2016
Messages
1,090
Reaction score
852
Location
Colorado
I feel like that "Signal Restored" on object LR with a count # of 3538 could be an indicator. You said you have been using BI for 2 months, and even with auto maintain (i.e. reboot) setup on the camera that wouldn't typically be that high. If it was "dropping out" 50 times a day that could explain that graph you were showing and that high #.

Are you sure the spotty video recording is on the Hikvision Front camera, meaning had you clicked it before showing the timeline? I feel like I would want to investigate the "LR" camera, whichever one that is, possibly for some type of wiring issue/power problem.

Also someone else reported logs full of those messages here: Hikvision log showing "Remote: Get Parameters" every 3 seconds???? with a Hikvision 2142 they bought off Amazon. You said you suspect the Hikvision 4MP camera, is it by chance a 2142? Depending whether you have the cameras on their own network/VLAN or not, and any firewall ports forwarded, you might want to look into whether they have been hacked (just as a general precaution).
 

adehaan86

Young grasshopper
Joined
Nov 14, 2018
Messages
52
Reaction score
2
Location
US
Sadly, I did get mine off of amazon so I dont think its a real hikvision even though it says it.

My LR camera only records when it sees motion. my other 2 record continuous.
 

adehaan86

Young grasshopper
Joined
Nov 14, 2018
Messages
52
Reaction score
2
Location
US
I will try this now. i am moving all clips off drives, rebuild DB. start service.
 

SouthernYankee

IPCT Contributor
Joined
Feb 15, 2018
Messages
5,170
Reaction score
5,320
Location
Houston Tx
I use 1 hour for combine and cut on continuous recording with a file size of 4 GB. All files arer 1 hour long and under 1.5GB. 15 FPS, iframe 15, 1920x1080.
 

SouthernYankee

IPCT Contributor
Joined
Feb 15, 2018
Messages
5,170
Reaction score
5,320
Location
Houston Tx
adehann86
are you still getting gaps in the recordings today ?
after the changes in the combine and cut, let it run for 24 hours and see if you get gaps.
Report back.
 
Top