Blue Iris Ram Spike Issue

[ercchen]

Hi,

I have been using blue iris on my computer for the past 3-4 months with no issues and this morning I woke up and noticed my computer crashed. I restarted the computer and every time I run blue iris, the cpu usage has been spiking randomly (sometimes close to 100% or high 90's), causing my computer fan to run very loud and eventually crashing the computer.

The usage prior to this crash was hovering around 20-30% at all times. Not sure where the change came from. I JUST updated blue iris to the new version (after the crash happened) and it is still having the same issue.

Any ideas? Thank you.

 

[fenderman]

ram or cpu?

 

[ercchen]

sorry, i messed up on the title. it is CPU...

 

[fenderman]

sorry, i messed up on the title. it is CPU...

Did this start randomly or was an update applied before it started. (disable auto update)..

 

[ercchen]

it started randomly. after i restarted my computer, i continued to run blue iris without the update (even though I saw there was an update) and the problem continued.

I then updated the software but same issue.

 

[fenderman]

it started randomly. after i restarted my computer, i continued to run blue iris without the update (even though I saw there was an update) and the problem continued.

I then updated the software but same issue.

disable all the cams, enable one at a time..see if a specific camera causes this.

 

[Q™]

Try downgrading to the previous release...I know that you said it started when the previous release was installed...but humor me and try downgrading to the previous release.

 

[ercchen]

disable all the cams, enable one at a time..see if a specific camera causes this.

i have 3 cameras and disabled all and enabled one at a time and tested each camera individually...no issues when one is enabled.

when i enable 2 (tried different combinations) the spike is maybe once every few minutes.

when I enable 3, the spike is way more often. (although there are times when there a long periods between spikes)

so i dont think it is necessarily one specific camera.

I'll try to downgrade to the previous version to test as well. any other recommendations are greatly appreciated. thank you guys.

 

[fenderman]

Also try emailing support.