Blue Iris - UDP Camera Issue

[willy5720]

I am trying to connect a Bolin PTZ camera into Blue Iris via UDP and my video looks like this:



or



I have to use UDP because I am also feeding this camera to a video decoder card. I am running version 5.3.1.1 x64.

In the camera status window, I am seeing the FPS/key shows 0.40/0.00. The camera is set for 30 frames per second (FPS).

Any Ideas why it is not working? Thanks!


P.S. Blue Iris's technical support sucks! Emailed 8 days ago and not one peep from them.

 

[SouthernYankee]

Provide a screen shot of the BI network Ip configuration screen for the camera.
Are you wired or wireless ?

UDP does not have flow control like TCP/IP. Also UDP does not have packet order. RTSP uses tcp/ip.

The BI is one person operation, for an outlier question like you have I would not expect a response.

Reduce the frame rate to 4 or 5 FPS to start testing.
Increase the receive camera buffer size to 20 MB.

 

[willy5720]

I reduced the frame rate down to 3 as a test, and increased the buffer size to the 40 MB max, and still have unstable video.

I believe that if BI were a responsible company, they should provide the email support that was paid for.

 

[looney2ns]

Does it work correctly if you use find/inspect and go with what it recommends?
Have you tried with and without hardware acceleration?

Did you send the support email as per the instructions in the BI help file?
Be sure to not use a private domain email service, use gmail or the like.

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