Bricked DS-2CD2432F-IW - help

[John_Hey]

I tried to downgrade the firmware from 5.2.5 to 5.2.0 which works fine on my other cameras but it bricked my Cube camera.
the camera is 5.2.8, what I have done wrong and how I can bring it back to life.

SADP cannot find the camera, and the IP before firmware downgrade is not working

 

[riri7707]

TFTP tool I think will be the saver.
Important rules, if the cam was labelled 5.2.8, never went back to fw inferior to 5.2.5.
You have some topics talking about TFTP and how to use it. And HIK site to download the tool with user manual.
Hope this helps

 

[jordanb]

Yep as riri said, TFTP 5.2.5 to it and it should come back to life. Although it will be Chinese. Then contact your supplier, tell them it's not working at all, can't find in sadp, stuck in boot loop, etc and ask if they can send you the correct firmware to fix, which they should do, and it should be back to English or multi.

 

[John_Hey]

thanks jordanb and riri, I brought back the camera with 5.2.5 but as I expected, it is all Chinese.

 

[riri7707]

https://www.youtube.com/watch?x-yt-ts=1422579428&v=tjM0N7eRYok&x-yt-cl=85114404#t=375

you will have it 99% in English