Broken IPC-HDW5231R-ZE

McEgg

n3wb
Joined
Mar 16, 2021
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Germany
I bought two IPC-HDW5231R-ZE from @EMPIRETECANDY in September 2019. Now after a blackout one of the cameras doesn't react anymore. It doesn't get an IP and it can't be found from the ConfigTool.
The Switch shows that POE is enabled but link is down:

Switch.jpg

I also tried to reset it by pushing the reset button below the SD slot which didn't help.
Is there anything that I can do or test to get the camera running again? I assume that there is still a warranty but as I don't have an invoice and bought it from Andy, I have no idea how to get warranty from Dahua...
 

McEgg

n3wb
Joined
Mar 16, 2021
Messages
3
Reaction score
1
Location
Germany
Hi Andy,
ok that doesn't sound good. Can you send me an offer for the IPC-T5442T-ZE incl. shipping to Germany, please? Would the camera be shipped in time? Cause receiving goods from Asia is difficult at the moment...
 
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