Camera not viewable in main BI interface

Discussion in 'Blue Iris' started by cpgh, Dec 8, 2018 at 2:11 PM.

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  1. cpgh

    cpgh n3wb

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    Hello,

    I've looked through several posts, but don't seem to be able to find the solution to my problem :(

    I have one camera that is no longer viewable on my main BI interface, but is there on my iOS device, as well as the web interface.

    Steps checked:

    1. I have minimized the screen and looked for another window on the desktop, but there doesn't seem to be any.
    2. I only see one BI item on the taskbar.
    3. Show hidden cameras is checked (I have turned off and on several times with no difference).
    4. I have restarted BI.
    5. All cameras is selected in the dropdown below the viewing pane.
    I'm not sure what else to do to try to get the camera back.

    Any help would be appreciated.

    Thanks!
     
  2. fenderman

    fenderman Staff Member

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    How many cameras do you have in total?
     
  3. cpgh

    cpgh n3wb

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    Hi Fenderman,

    There are a total of 8 cameras. I can see them everywhere except on the BI main interface.

    Thanks.
     
  4. fenderman

    fenderman Staff Member

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    uncheck hide inactive cameras
     
  5. cpgh

    cpgh n3wb

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    It is not checked.
     
  6. fenderman

    fenderman Staff Member

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    have your rebooted the server? if you want to do a teamviewer session i can take a look. PM your credentials.
     
  7. cpgh

    cpgh n3wb

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    I will reboot and let you know. Thanks!
     
  8. cpgh

    cpgh n3wb

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    That worked thanks! Feel so stupid that the universal first try fix didn't cross my mind!
     
    fenderman likes this.