Having an issue with my my new 8236 smart series PTZ camera. At night, the camera constantly switches between day and night mode when the day/night settings is in "Auto". There is a "Sensitivity" setting that adjusts from 1 to 3 but it makes no difference at all.
The manual, which came on the CD which accompanied the camera, outlines each setting in the "Day/Night Switch" settings:
The Trigger Mode setting is completely missing. The behavior I'm seeing is what I've seen on other cameras that I've fixed by setting the trigger mode to the photo sensor rather than the video image itself. I'm pretty sure what's happening is it's set to "Camera" and as image gets brighter due to IR illumination, it triggers the switch back to color. There is a photo sensor on the front of the camera but it blocks IR so it only receives visible light. I recently had the same issue with my Sunba but switching the trigger mode to photo sensor fixed it.
The sensitivity setting is there but only ranges from 1 to 3, not 0 to 100.
Next, I entered the OSD Recall Menu (preset 95) to see if the missing settings were there:
But not there either. Anyone ideas? The camera switches back and fourth several times a minute and unless I manually set to night mode, it just does that all night.
The manual, which came on the CD which accompanied the camera, outlines each setting in the "Day/Night Switch" settings:
The Trigger Mode setting is completely missing. The behavior I'm seeing is what I've seen on other cameras that I've fixed by setting the trigger mode to the photo sensor rather than the video image itself. I'm pretty sure what's happening is it's set to "Camera" and as image gets brighter due to IR illumination, it triggers the switch back to color. There is a photo sensor on the front of the camera but it blocks IR so it only receives visible light. I recently had the same issue with my Sunba but switching the trigger mode to photo sensor fixed it.
The sensitivity setting is there but only ranges from 1 to 3, not 0 to 100.
Next, I entered the OSD Recall Menu (preset 95) to see if the missing settings were there:
But not there either. Anyone ideas? The camera switches back and fourth several times a minute and unless I manually set to night mode, it just does that all night.
