Clip Storage Allocation showing '?' on LOCAL disks

[Nyghthawk]

So I had the trial, everything worked "well" to fine/perfect.

Purchased the licensed, added more cameras, fiddled with settings including trying to add networked drives. Record Button ended up being "Greyed" out and unable to record, even with CONTINUOUS (which is what I want). Switched everything to local drives, still greyed out. Couldn't figure it out.

Resorted to UNINSTALLING and REINSTALLING the app.

Now record is NOT greyed out. Put my local drives back, and the Clip storage Allocation showing '?' and "over allocated" for everything. LOCAL EFFING DRIVES! E: and F:.

Did NOT have this problem with the trail.

Any takers?

Also noticed this is new too (Ram and CPU showing 0%/0k)

 

[fenderman]

So I had the trial, everything worked "well" to fine/perfect.

Purchased the licensed, added more cameras, fiddled with settings including trying to add networked drives. Record Button ended up being "Greyed" out and unable to record, even with CONTINUOUS (which is what I want). Switched everything to local drives, still greyed out. Couldn't figure it out.

Resorted to UNINSTALLING and REINSTALLING the app.

Now record is NOT greyed out. Put my local drives back, and the Clip storage Allocation showing '?' and "over allocated" for everything. LOCAL EFFING DRIVES! E: and F:.

Did NOT have this problem with the trail.

Any takers?

Also noticed this is new too (Ram and CPU showing 0%/0k)

Delete the database folder and restart blueiris

 

[Nyghthawk]

Tried. Same.

Tried DEMO. Same

Deleted all folders for Blue Iris

Just deleted, restarted, and MANUALLY removed everything related to the program in registry. SAME issue.

Have a HIGH suspicion its due to the 3 updates set out today

 

[fenderman]

Tried. Same.

Tried DEMO. Same

Deleted all folders for Blue Iris

this looks like a bug in the latest .3 release. You will need to find .2 or earlier or wait for .4. Email support and report it.

 

[sjamieso]

I just did the update and am having the same issue, very sad!

 

[fenderman]

I just did the update and am having the same issue, very sad!

Yes, terrible just terrible. Or you can revert back to the last update and next time dont update the second its released.

 

[Nyghthawk]

Didn’t know about the update the second it was released. Had not clicked check for updates in the 15 days I had the demo.

I had your tools installed but apparently didn’t have “update backup started” so can’t revert back. Going to try just extracting the files from the update and overriding the installed files.

 

[RCC]

Same issue, just downloaded the update 4.7.6.3 and now it is not showing the C drive in the Blue Iris Status window. As such, I am unable to record.

Is their an option to revert back? I recently exported my setting, which means I could just reinstall Blue Iris and then import the settings.

 

[fenderman]

Same issue, just downloaded the update 4.7.6.3 and now it is not showing the C drive in the Blue Iris Status window. As such, I am unable to record.

Is their an option to revert back? I recently exported my setting, which means I could just reinstall Blue Iris and then import the settings.

see the other thread with links to revert back. DISABLE AUTO UPDATE and always update from the website so you have an update file to revert with.

 

[Nyghthawk]

Download an older "update" file. extract the exe to a folder, and COPY that over the files in your folder.

 

[fenderman]

Download an older "update" file. extract the exe to a folder, and COPY that over the files in your folder.

you dont have to do that...simply RUN the older update file.

 

[RCC]

I cannot find an older update on the Blue Iris web site and, alas, I did not copy an older update - as mine was set to "automate download and install" Per suggestion, above, I will now start downloading from the web site and also save the older file. I guess I can uninstall the program and install, which will hopefully not fully update to the new version 4.7.6.3

 

[fenderman]

I cannot find an older update on the Blue Iris web site and, alas, I did not copy an older update - as mine was set to "automate download and install" Per suggestion, above, I will now start downloading from the web site and also save the older file. I guess I can uninstall the program and install, which will hopefully not fully update to the new version 4.7.6.3

uninstall wont help..there are 2 other recent threads that have links to the older versions.

 

[RCC]

Thanks Fenderman. I will try those threads. In the meantime, I found an November 17 Blue Iris 4.6.4.12 full install on my system (it was on an older computer before I got this one). That fixed the problem. I only hope that Blue Iris support fixes the problem and I can at least continue to do updates.

 

[fenderman]

I only hope that Blue Iris support fixes the problem and I can at least continue to do updates.

What do you think? He's going to just leave it broken?

 

[RCC]

uninstall wont help..there are 2 other recent threads that have links to the older versions.

Do you know where I get the 4.7.6.2 (June 11) update? I cannot find the thread.

 

[fenderman]

Do you know where I get the 4.7.6.2 (June 11) update? I cannot find the thread.

click on recent threads...there are two with links

 

[Nyghthawk]

you dont have to do that...simply RUN the older update file.

Tried that, said it could NOT find an installation of the software. Maybe that was just me.

 

[fenderman]

Tried that, said it could NOT find an installation of the software. Maybe that was just me.

its just you..

 

[RCC]

click on recent threads...there are two with links

THANK YOU!!! Found the thread. it was at blueiris.rudisillnetworks.net - /ftp/ Things are now working. I will now only download the updates via the web, lesson learned.