My computer keeps freezing while running Blue Iris. It's a desktop I built specifically to run Blue Iris with 3 Hikvision 3mp cams. Though the machine is now two years old, I didn't skimp on parts: Intel i7-4770, Gigabyte motherboard, 8GB Kingston RAM, WD RED series hard drive. My Blue Iris version is 4.3.0.11 x64. I'm running Windows 10, but had the issue on 8.1 before upgrading.
When the issue occurs, the entire system freezes. The display is as if someone took a screenshot, with Blue Iris showing whatever happened to be on the screen at that particular moment and the Windows clock displaying the time of the freeze. No subsequent recording occurs and the web server and mobile apps don't connect. There's no blue screen or shutdown, which would actually be much preferable. There's no rhyme or reason to it, it's happened twice in the past 16 hours but sometimes doesn't happen for several days.
Outside of Windows, I only run two applications on the system: Blue Iris and a utility called "Restart On Crash" which I had to install because Blue Iris occasionally crashes. I have a batch file which starts both on boot up, and have the system set to reboot every 24 hours to clean things up. The computer is also configured to automatically restart after a shutdown or power outage. As a security system, I basically want it to be up as close to 24/7 as possible. When the system freezes, the 24 hour reboot does not occur and the system doesn't respond to the mouse or keyboard. I have to physically restart the system via the power button on the computer case. Which means I often lose coverage at night or while away from home, the primary times I need it.
I realize this might not be a Blue Iris issue, but wanted to see if anyone had similar experiences or suggestions. I'd love any suggestions anyone might have.
When the issue occurs, the entire system freezes. The display is as if someone took a screenshot, with Blue Iris showing whatever happened to be on the screen at that particular moment and the Windows clock displaying the time of the freeze. No subsequent recording occurs and the web server and mobile apps don't connect. There's no blue screen or shutdown, which would actually be much preferable. There's no rhyme or reason to it, it's happened twice in the past 16 hours but sometimes doesn't happen for several days.
Outside of Windows, I only run two applications on the system: Blue Iris and a utility called "Restart On Crash" which I had to install because Blue Iris occasionally crashes. I have a batch file which starts both on boot up, and have the system set to reboot every 24 hours to clean things up. The computer is also configured to automatically restart after a shutdown or power outage. As a security system, I basically want it to be up as close to 24/7 as possible. When the system freezes, the 24 hour reboot does not occur and the system doesn't respond to the mouse or keyboard. I have to physically restart the system via the power button on the computer case. Which means I often lose coverage at night or while away from home, the primary times I need it.
I realize this might not be a Blue Iris issue, but wanted to see if anyone had similar experiences or suggestions. I'd love any suggestions anyone might have.
