Crashing after update 4.4.7.4

gsxr1181

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I just allowed BI to update to version 4.4.7.4, and now I get a crash at startup. Anyone else having issues? Been trouble free for almost a year. I'd post more, but this is a mission critical system, and need to find a resolution quick.

Problem signature:
Problem Event Name: APPCRASH
Application Name: BlueIris.exe
Application Version: 4.4.7.4
Application Timestamp: 581f739a
Fault Module Name: BlueIris.exe
Fault Module Version: 4.4.7.4
Fault Module Timestamp: 581f739a
Exception Code: c0000005
Exception Offset: 0000000000df87ec
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ec5a
Additional Information 2: ec5a4552ea739d575c20b1e50b111924
Additional Information 3: b105
Additional Information 4: b1057483210603fa1fb0e9a669d53845
 

fenderman

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I just allowed BI to update to version 4.4.7.4, and now I get a crash at startup. Anyone else having issues? Been trouble free for almost a year. I'd post more, but this is a mission critical system, and need to find a resolution quick.

Problem signature:
Problem Event Name: APPCRASH
Application Name: BlueIris.exe
Application Version: 4.4.7.4
Application Timestamp: 581f739a
Fault Module Name: BlueIris.exe
Fault Module Version: 4.4.7.4
Fault Module Timestamp: 581f739a
Exception Code: c0000005
Exception Offset: 0000000000df87ec
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ec5a
Additional Information 2: ec5a4552ea739d575c20b1e50b111924
Additional Information 3: b105
Additional Information 4: b1057483210603fa1fb0e9a669d53845
easy revert back to an older update. You should always be installing updates manually so you have the older files...otherwise there are some posted throughout the forum. I have no issues with 4.4.7.4
 

gsxr1181

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easy revert back to an older update. You should always be installing updates manually so you have the older files...otherwise there are some posted throughout the forum. I have no issues with 4.4.7.4
Update was installed manually. I reverted to 4.4.7.1 and 4.4.3.3, and still getting Exception Code: c0000005. Looks like the update borked something in the OS.
 

fenderman

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Update was installed manually. I reverted to 4.4.7.1 and 4.4.3.3, and still getting Exception Code: c0000005. Looks like the update borked something in the OS.
Export settings and do a reinstall...
 

gsxr1181

n3wb
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Had to completely reinstall Windows from scratch. Back up and going. Won't be doing an upgrade again. If it ain't broke, don't fix it! Lesson learned.
 
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