Dahau PTZ control...

[msp116]

Just got a Dahau DH-SD59430U-HNI so far it a great camera even though its LOUD VERY LOUD when running its tour....the other issue is the PTZ control is very "wonky" in BI I.E. sometimes clicking direction or zoom is immediate and sometimes there is a serious delay.....I have tried different camera protocols, but no luck. I use the auto detect feature and the camera is listed a generic and assigns ONVIF protocol to camera. It doesnt appear to be a network issue because I still have a Panasonic WV-SC PTZ and have no issues with it. Does anyone have any suggestions? Also why cant BI integrate the click and drag box into the software its one of the best features of the Dahau and Panasonic software....Tks for all the help.

 

[nayr]

if you use SmartPSS does it have the same problem? this should help isolate if the problem is within BlueIris or something external.

My Big black face Dahua will get a bit laggy w/the PTZ controls if I enable all the features and crank the quality up to max, but after disabling some options I didnt need and lowering the bitrate slightly; the responsiveness, and predictability of a click went back to normal.

 

[fenderman]

Just got a Dahau DH-SD59430U-HNI so far it a great camera even though its LOUD VERY LOUD when running its tour....the other issue is the PTZ control is very "wonky" in BI I.E. sometimes clicking direction or zoom is immediate and sometimes there is a serious delay.....I have tried different camera protocols, but no luck. I use the auto detect feature and the camera is listed a generic and assigns ONVIF protocol to camera. It doesnt appear to be a network issue because I still have a Panasonic WV-SC PTZ and have no issues with it. Does anyone have any suggestions? Also why cant BI integrate the click and drag box into the software its one of the best features of the Dahau and Panasonic software....Tks for all the help.

Have you selected onvif in the ptz dropdown? if so, email support...you will likely need to provide access to the camera..

 

[msp116]

I didnt select it I used Find/Inspect it did it automatically....

 

[msp116]

When using smart PSS it works almost perfectly....telling me that BI has something to do with it.....the PTZ protocol listed in PSS is DH-SD1 I cannot find that in BI?

 

[fenderman]

email support...

 

[msp116]

Just did thanks for help...

 

[TheSuperServer]

PTZ works up/dn/left/right but these controls don't. Is there a fix?

 

[Semper Gumby]

I got this from somebody on the SD49225T-HN post. :

"If you have the HN model, in BI under the cams properties go video/configure/ and click Find/inspect button. Then go to your PTZ/CONTROL tab and confirm you have ONVIF (OXML) selected as the protocol . Then ALL your arrows will work, even the Diagonal ones. NOTE: you must have ONVIF enabled in your cameras web UI."

 

[Semper Gumby]

Just did thanks for help...

Did you ever get a solution for the delay in Blue Iris. I have the HD49225T-HN, sometimes there I no delay other times there is like a 10 sec delay when using the arrow keys in Blue Iris.

 

[TheSuperServer]

ONVIF is enabled in the WebUI but under PTZ control tab there is no ONVIF setting. I have Blue Iris 4

 

[Semper Gumby]

ONVIF is enabled in the WebUI but under PTZ control tab there is no ONVIF setting. I have Blue Iris 4

Update: with the latest 4.5.1.5 BI update the home button will now go to preset 1. BUT, instead of the ONVIF/ (OXML) PTZ protocol use now the Dahua/Q-see RTSP PTZ setting. I can confirm all the arrows in BI now fuction and the Home button will go to preset 1.

 

[Semper Gumby]

Here are my settings

 

[TheSuperServer]

Update: with the latest 4.5.1.5 BI update the home button will now go to preset 1. BUT, instead of the ONVIF/ (OXML) PTZ protocol use now the Dahua/Q-see RTSP PTZ setting. I can confirm all the arrows in BI now fuction and the Home button will go to preset 1.

Thanks that works great on my SD49225T-HN but neither of those 2 options work on my SD59230U-HNI

 

[Semper Gumby]

Thanks that works great on my SD49225T-HN but neither of those 2 options work on my SD59230U-HNI

On this thread(under IPCams and Dahua) they are talking about a similar issue: "SD59230U-HNI PTZ trying to test before installation"

 

[TheSuperServer]

Thx. I'll check it out.

 

[TheSuperServer]

With this new update 4.8.4.2 I no longer can control my PTZ SD59230U-HNI. None of the arrows work. The presets still work.

 

[looney2ns]

With this new update 4.8.4.2 I no longer can control my PTZ SD59230U-HNI. None of the arrows work. The presets still work.

Run a find inspect again, see if that cures it.