Dahua cams has stopped sending emails alert

Discussion in 'Dahua' started by farma1979, Mar 19, 2019.

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  1. farma1979

    farma1979 n3wb

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    Hello

    Since three months ago the cameras do not send me messages when they detect a tripwire. In the smtp configuration I have everything right, I have not made any changes, my account is gmail and I am allowed access to third-party applications. When I do a test I get an error. I have not changed anything, until December it worked for me. Two weeks ago I configured it with some new gmail accounts and it worked an hour only. Do you know why it can be? I have tried SSL, TLS, changed ports ... and nothing, there is no way to make it work.

    The cameras are Dahua IPC-HFW4413R-Z
     
  2. catcamstar

    catcamstar Getting comfortable

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    I got exactly the same, since mid December, my Dahua NVR stopped sending emails. As I was, back then, messing around with push notifications, I switch completely to that. I must do a wireshark/tcpdump to see if it's the NVR or my network, but as nothing changed on the network side (vlans/firewalls/routing/...) I suspect either Google banned me, or the NVR brook.
     
  3. SouthernYankee

    SouthernYankee IPCT Contributor

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    search the forum there has been problems with gmail. There has been problems with the email ports being blocked.
     
  4. bigredfish

    bigredfish Known around here

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    The problem is almost certainly with Gmail, not your cameras or NVR
     
  5. Barboots

    Barboots Getting the hang of it

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    Any time my cam settings create too many alerts, my Gmail access gets blocked temporarily. It seems to be restored quicker if I temporarily disable all alerts and log into the Gmail account on my mobile or PC.

    I definitely haven't found a solid pattern or solution with the few times that it has happened, however keeping the alerts to a reasonable level and avoiding any "alert floods" seems to be allowing me reliable ongoing access.

    Cheers, Steve
     
  6. Barboots

    Barboots Getting the hang of it

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    What I would love to set up is a way to disable alerts whilst someone is at home. Time based is not suitable due to irregular schedules.

    Cheers, Steve
     
  7. farma1979

    farma1979 n3wb

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    Thanks for the reply.

    Yes, I was searching and I found several posts but I did not find any solution, beyond changing security and ports (and It doesn't work).

    Do you know what this Google policy is based on? The account does work for me, I can send and receive emails, but the recorder can not.

    And yes, I would also like to know if there is any way to disable the alerts by tripwire in a fast way, and not go to the configuration of each camera.

    Thank You!
     
  8. farma1979

    farma1979 n3wb

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    It worked! I tried it a few days ago and it did not work, but right now I set the port 587 and TSL security and now the cams send emails with Gmail! Thanks a lot!
     
  9. gzn

    gzn n3wb

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    A couple of weeks ago I bought 2 IPC-HDW5231R-ZE cameras and everything was working fine until last Thrusday rained and I got over 70 email notifications at night. Since then I don't get any email notification cause both cameras cannot connect to gmail smtp server. I tested them using another email provider (yahoo) and the "Test" procedure is fine. In conclusion, gmail banned my cameras because I can still login using a regular mail client or browser. Meanwhile I'm waiting for forgiveness...
     
  10. Fourier

    Fourier Getting the hang of it

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    I have a Lorex nvr (lnr6108) from the 4K Costco kit a year or two ago. Email notifications worked fine using gmail tls, port 587 (ssl never worked).

    As of 3 weeks ago it stopped working and I no longer get emails and I can’t get it to work anymore either. Maybe I’ll try yahoo and switch to that if it works.
     
  11. CaliGirl

    CaliGirl Pulling my weight

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    Has anyone resolved the Dahua and email alerts? I have spent 3hrs applying everything on these threads, and follow the Dahua wiki. But nothing is working.....getting frustrated. And Yes I have Google less secure on.
     
  12. qwert106

    qwert106 n3wb

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    For me Gmail doesn't work anymore. I switched to Yahoo, this works
     
  13. alastairstevenson

    alastairstevenson Staff Member

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    It's been confirmed that the Dahua firmware has a flaw in the way it sets up the TLS connection, it doesn't properly follow RFS 7507, and gmail is now strictly enforcing the dialogue.
    email notify

    Configuration won't fix the gmail problem - it needs a firmware mod.
    Or move to another email provider that's isn't yet as strict.