Dahua IP cam issue with QNAP surveillance station

[earckens]

Unable to connect these camera's
IPC-HDBW5431E-Z and
IPC-HFW5431E-Z
even though they are listed on the Surveillance Station listing.
I contacted the helpdesk, after several days they came up with the idea to upgrade the firmware to their latest recommended version (2.460.0000.10.R, Build Date: 2017-05-23).
Now I can not even record anymore to these camera's.
I had purchased two additional licences for them (already had 2 camera's connected to the 2 free channels), USD120 of wasted money!

Helpdesk has lethargic response time, currently I am waiting three days for a response to my latest message.

 

[memaybe]

Unable to connect these camera's
IPC-HDBW5431E-Z and
IPC-HFW5431E-Z
even though they are listed on the Surveillance Station listing.
I contacted the helpdesk, after several days they came up with the idea to upgrade the firmware to their latest recommended version (2.460.0000.10.R, Build Date: 2017-05-23).
Now I can not even record anymore to these camera's.
I had purchased two additional licences for them (already had 2 camera's connected to the 2 free channels), USD120 of wasted money!

Helpdesk has lethargic response time, currently I am waiting three days for a response to my latest message.

Use the HTTP port in SS setup if not already doing so, not the TCP port.

 

[earckens]

The http port for the camera's in the setup is not 80 but 1050, 1051, 1052, 1053. This port is correctly set for the cams.