Dahua V4.002.0000000.7.R, Build Date: 2024-07-17 firmware

[Nick70068]

FWI:

I recently installed V4.002.0000000.7.R, Build Date: 2024-07-17 firmware on my NVR 5208-8p-4KSE2 (cameras are IPC-HDW223`E-2S) and noticed that the zoom feature only allows zooming fully out or fully in. Previous versions of firmware allowed partial zooms in and out.

 

[bigredfish]

May be your browser or something to do with those specific model cameras. I'm not seeing it across a number of systems

 

[Nick70068]

May be your browser or something to do with those specific model cameras. I'm not seeing it across a number of systems

Same issue with IE, Seamonkey and Edge browser.

 

[bigredfish]

On the camera or the NVR, DMSS or SmartPSS ?

I use Edge in IE mode and Pale Moon 32

 

[Nick70068]

Same thing happens in Edge IE mode. Interesting. In Palemoon a box pops up when I try to zoom stating "Need to control PTZ in the realtime monitoring status. " . Not sure why this is happening, I am in "Live mode when trying to zoom.

 

[bigredfish]

Yeahbut using what? The NVR web interface?

 

[bigredfish]

Try installing SmartPSS lite and using it to review footage and adjust zoom, it’s more better anyway for that

 

[bigredfish]

Just tried it from thr NVR Web live interface on my 5216-16P-4K2SE (same NVR as yours) and no problem, same on smartPSS

Might be something those cameras dont like? What model are they again?

 

[Nick70068]

Just tried it from thr NVR Web live interface on my 5216-16P-4K2SE (same NVR as yours) and no problem, same on smartPSS

Might be something those cameras dont like? What model are they again?

What cameras do you have?

 

[bigredfish]

5442s mostly also a mini ptz

 

[Nick70068]

It must be the firmware upgrade. Cameras zoomed great with the older firmware, and they zoom great when I directly access them with IE.

 

[bigredfish]

Older cameras not playing nice with newer firmware mebbe

 

[Nick70068]

I think you nailed on the head.

 

[wittaj]

One of the many reasons we say to update with caution.

Many times we see posts here of someone updating a camera or NVR or Blue Iris and it breaks a feature someone was using.

 

[Nick70068]

Very true! That was why I was very hesitant to upgrade from V3.216.0000002.0.R.20181106 to most recent version. The only reason was for security updates.
I did send an email to Dahua support notifying them of the issue (which probably will fall on deaf ears and not be dealt with).