Dahua Web Service Issues

[3waller]

Hi all,

Something has changed in my Web Service in that when I am in playback mode the yellow lines/rectangles do not show up indication motion detection. I've been through the wiki and "think" I have everything set up correct but I must be missing something. Also, there are no fast forward buttons on my playback screen, which just compounds the annoyance when trying to search for an event. Screen shots below, please let me know what I'm doing wrong. Thanks.

 

[bigredfish]

Are you using IE? Many things don’t show without it.

 

[bigredfish]

Come to think of it, you appear to be using plain old MD not IVS. Not sure I’ve seen MD lines appear on playback? I don’t use it much as most now use IVS. Or are you using SmartMD? It has AI

 

[3waller]

Hi BRF,

Thanks for the replies. I am using edge. Web Service does not work in chrome for me. Not looking for lines on the video itself but below the video superimposed ober the green lines. I can post a pic from the wiki later if you dont know what I mean.

Sorry, not familiar with IVS or Smartmd. I just plug the ip address for the nvr into the browser to get the web login.

 

[bigredfish]

What model# is your NVR and what cameras are you using?

 

[bigredfish]

OK understand.
I do see MD yellow line events on the green timeline for camera #1.. use that slider at bottom right of the screen to zoom in

 

[3waller]

Yeah, I can zoom in but that doesnt change anything. No md events there.

 

[bigredfish]

I see 5

 

[bigredfish]

If you use the IE browser you should see all of the controls as below

 

[3waller]

Thanks BRF. Could be a science project to get ie working on my windows 10 setup. The ie reload button is greyed out and the allow sites to be reloaded in IE mode is not there. I will work on it. Thanks for the responses.

 

[jarrow]

Under Management -> Storage -> Schedule, do you have Motion activated for each channel?

 

[3waller]

Hi Jarrow, yes I believe I have that set correctly. There is a print screen in the original post. I have some yellow lines on camera 1 now, I upped the sensitivity. Going to jack it up on 2,3,4 as nothing yet from them. BRF - I got ie working and fast forward is there. Thanks a lot.

 

[jarrow]

Hi Jarrow, yes I believe I have that set correctly. There is a print screen in the original post.

Allright, I don't see a print screen of the storage page I mentioned, only the alarm and playback pages.

 

[bigredfish]

You might want to look at SmartPSS. It’s a Dahua software for PCs that is great as a live viewer, playback and download tool. Much better than the NVR interface.

DahuaWiki

dahuawiki.com

One caution: when you go to install it will flash a screen for installing SmartPSS AND a second tick box for installing “PC-NVR”

Don’t install the pc-NVR component. It’s a computer based VMS that isn’t very good.

 

[3waller]

Thanks BRF. Installing now. So I cranked up sensitivities and turned email alerts back on in Web Service. I just got an email alert for camera 2, but no yellow line on playback. 8:58am.