Dell 7010 randomly shutting down

Discussion in 'NVR's, DVR's & Computers' started by Mike A., May 24, 2019.

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  1. Mike A.

    Mike A. Pulling my weight

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    Have an older Dell 7010 i5 used as a BI server that's randomly shutting down. As in hard power off say once/twice/three times at random times from an hour to several hours apart every few days or so. Other times will run fine for a week or more. No error, blue screen, etc. on shutdown that I've seen, just a hard quick down as if you'd hit the power button. No beep codes or other errors on restart. Not related to outside power loss, sits right by my desk and runs on the same power as several others. Not much running on it - BI and a few trivial servers (time, ftp, backup). Not running out of memory or disk.

    I've looked through various logs but don't see anything obvious. Is there a particular log that would track some sort of software/OS-directed shutdown or hardware shutdowns due to error/heat/etc.?

    Any ideas how to track the cause otherwise?
     
  2. fenderman

    fenderman Staff Member

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    Look at event viewer.
    Most likely a power supply or its over heating - ensure the fans are clean.
     
  3. Mike A.

    Mike A. Pulling my weight

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    Yeah, looked through that and don't see anything that really stands out. Lots of random stuff but very few errors and nothing that looks relevant. Fans and case intakes I've already cleaned. Fans seem to be working fine.

    I'll have to wait until it does it again and then check it when I have a good time reference to look against.
     
  4. IAmATeaf

    IAmATeaf Pulling my weight

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    Ext time it occurs open it up and reseat all of the power connectors inside it. By reader I mean unplug and the replug as opposed to just pushing on them.