Erroneous disk full message?

[chaycock]

I received an alert email this morning from BI:

12/24/2015 2:00:01 AM Sideyard: Clip: Disk full (0)
12/24/2015 2:00:01 AM StreetR: Clip: Disk full (0)
12/24/2015 2:00:01 AM StreetL: Clip: Disk full (0)

I don't understand why I would get this. I checked the drive and it has plenty of space. I also checked the settings for "Clips and Archiving" and the limits match the drive configuration.

Has anyone seen this happen before? Any idea why I would be getting this?

Thanks,
Carlton

 

[fenderman]

I received an alert email this morning from BI:

12/24/2015 2:00:01 AM Sideyard: Clip: Disk full (0)
12/24/2015 2:00:01 AM StreetR: Clip: Disk full (0)
12/24/2015 2:00:01 AM StreetL: Clip: Disk full (0)

I don't understand why I would get this. I checked the drive and it has plenty of space. I also checked the settings for "Clips and Archiving" and the limits match the drive configuration.

Has anyone seen this happen before? Any idea why I would be getting this?

Thanks,
Carlton

You need to post all your archive setting for EACH of your folders.

 

[chaycock]

I don't seem to be able to post the images. When I paste them into the editor, they show up, but after I save the message and then look at it, the images are gone.
What do I need to do to get them up here?

 

[fenderman]

Note that I only use the 'New' folder, I do not copy to 'Stored'. Once the threshold on New is reached, it starts deleting files. So far, I have not every reached the threshold. You can also see from the drive information that there is plenty of space left on it.

try reattaching the images, they are not loading.

 

[chaycock]

Note that I only use the 'New' folder, I do not copy to 'Stored'. Once the threshold on New is reached, it starts deleting files. So far, I have not every reached the threshold. You can also see from the drive information that there is plenty of space left on it.

- - - Updated - - -

That is what I am seeing...when I attach, they 'load' and show in the editor, put after I hit the Save button, they are gone.

 

[fenderman]

Note that I only use the 'New' folder, I do not copy to 'Stored'. Once the threshold on New is reached, it starts deleting files. So far, I have not every reached the threshold. You can also see from the drive information that there is plenty of space left on it.

There is something wrong with the method you are using to attached the images..

 

[chaycock]

I have them on the clipboard and then just Paste into the editor. They show up correctly after the paste. What method do you use to attach images?

 

[fenderman]

I have them on the clipboard and then just Paste into the editor. They show up correctly after the paste. What method do you use to attach images?

Click on the insert image icon and upload them.

 

[chaycock]

Note that I only use the 'New' folder, I do not copy to 'Stored'. Once the threshold on New is reached, it starts deleting files. So far, I have not ever reached the threshold. You can also see from the drive information that there is plenty of space left on it.

 

[fenderman]

Note that I only use the 'New' folder, I do not copy to 'Stored'. Once the threshold on New is reached, it starts deleting files. So far, I have not ever reached the threshold. You can also see from the drive information that there is plenty of space left on it.

View attachment 7246View attachment 7247View attachment 7248View attachment 7249

Not sure...you can try deleting the database folder and see if it helps...otherwise I would contact support.

 

[chaycock]

So I assume by your reply that you do not see anything obviously wrong with my configuration....correct?

 

[fenderman]

So I assume by your reply that you do not see anything obviously wrong with my configuration....correct?

correct...

 

[chaycock]

Ok, thanks for checking it out so quickly.