Error 8200 in IVMS-4500 after upgrading NVR

Blouberg

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Hi, I have a Hikvision NVR: DS-7616NI-K2. I upgraded to version V4.30.005 build 200628 yesterday. I have 8 cameras, all Hikvision connected til the NVR. I'm using IVMS-4500 to view the the cameras via the NVR.
All worked perfectly untill I upgraded. Now 3 of 8 cameras show in the IVMS app, 5 are getting error 8200. On the NVR everything looks great, all cameras showing, both liveview and playback are fine.
Cameras are
1: DS-2CD2132F-IW running V5.3.0 build 150513, Error 8200 in App. BTW I'm not able to upgrade this. Upgrade fails.
2: DS-2CD2035FWD-I running V5.6.3 build 190923 Error 8200 in App
3: DS-2CD2035FWD-I running V5.6.3 build 190923 Error 8200 in App
4: DS-2CD2035FWD-I running V5.6.3 build 190923 Error 8200 in App
5: DS-2CD2035FWD-I running V5.6.3 build 190923 Error 8200 in App
6: DS-2CD2443G0-IW running V5.5.83 build 190221 Working OK in app
7: DS-2CD2443G0-I running V5.5.83 build 190221 Working OK in app
6: DS-2CD2443G0-IW running V5.5.83 build 190221 Working OK in app

Cameras is showing fine if I configure the app to connect direct to cameras.
I have not found any settings on the cameras in the NVR that has any impact on how the camera shows (or not) in the app. Have tested the app for android, IOS and windows, all have the same behavior.

Would appreciate any help

/Frode
 

Blouberg

n3wb
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Jul 20, 2020
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A Google search for this error comes back with multiple hits around stream encryption settings in the NVR.
Hi, Thanks . I found those as well, but I have checked all settings in the NVR. If this is the issue it would affect all cameras, not just some of them?
 
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