Error: There was an error loading the PTZ deination list

trixie

n3wb
Joined
Nov 15, 2017
Messages
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I get this error constantly. It affects my Amcrest IP2M-858w camera. ISPY version is Ispy 64 v 7.2.5.0. It is causing my camera to not work. Any one seen this and if so, how do I fix it?
 

CarlosBarletta

IPCT Vendor
Joined
Jan 26, 2021
Messages
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47
Location
Houston, Texas
Hello There, we highly do not recommend using any 3rd Party Applications for our Technologies due to software incompatibilities that will result in some sort of feature loss. We recommend using the Amcrest Cloud App or the Amcrest View Pro App. Amcrest Team
 
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