F1983IP V2, F1982IP V2 Firmware update?

Illya_Kareoke

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Should I bother updating my firmware? Currently F1983IP V2, F1982IP V2 2.21.1.12_P1 and 2.21.1.143 respectively. It looks like the current firmware is the same for both cams. V-2.x.2.18-20150914. I think I have those numbers right.
 

Illya_Kareoke

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After downloading what I think is the current firmware package, I think my system firmware version is currently 1.5.2.11 on both. FI9821P V2, FI9831P V2.

New package info is:
System firmware version: 1.5.3.13
App firmware version: 2.x.2.18
Plug-in version: 3.3.0.7
 

Illya_Kareoke

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So I went ahead and performed the update on both system firmware because those were listed in the instructions. I also updated the app firmware on the FI9821P V2 because it was listed. All went well. I didn't however update the app firmware because the OK versions didn't exactly include my FI9831P V2 app firmware which comes up as 2.21.1.12_p1.

From the instructions:
Note: System firmware 1.5.2.11 or 1.5.2.12 or 1.5.2.13, App firmware 2.x.1.10, 2.x.1.11, 2.x.1.12, 2.x.1.131 or 2.x.1.143 can upgrade to this version;


Has anyone been through this before? Thanks
 

gwminor48

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I found the numbering system of Foscam firmware confusing, glad it worked out for you.
 

emerson.fp

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After update my Foscam FI9831P v2 to V-2.x.2.18-20150914, the webpage from camera was broken. Do not appear the word "username/password". And we put the right user/pass, but do not enter on the configuration.
When I download the firmware from foscam.com, the zip file have a folder called "2.x.2.18 for FI9803EP,FI9803P,FI9853EP,FI9851P,FI9821P V2,FI9826P V2,FI9831P V2,FI9821W V2.1,FI9821EP" with the files inside. Weird that not 9831P on the folder name.
The cam is work when I access by Foscam APP at my smartphone.
 

Azcerteng

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Did you get anything resolved, I just bought 2 FI9831P cameras, the filmware is System 1.5.2.13 and version 2.21.2.11 can't match up to any new versions, stayed on hold for an hour and tech put me on hold three times then said he would email me the files. Never got an email, this was 5 days ago.
Anything good turn out for you? Thanks Ron
 

Azcerteng

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Thanks I will use that, same cameras, when I try to do things it says must update, so I will.
Thanks, Ron
 

Illya_Kareoke

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For some reason, I am not able to drop my frame rate below 30 on either camera with the Foscam software. I hope it's not because of the firmware.
 

Azcerteng

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Ok, haven't done any updates yet, I'm going to take the time next week to stay on hold with FOSCAM technology dept. And will get it right, will put the outcome here.
 

Ryan Lee

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Mine is also on 2.21.1.143
Could you please share the link for the new firmware?
I really think the support of Foscam, and their website is such a mess. :(
 

Azcerteng

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I gave up, they haven't answered 5 emails, the one time I got through they ignored my problem. I'm going to buy nest cameras and try and get a refund on these but I bought them direct and I don't think I'll get any replies, I ordered and paid for 2 installation deals in December, they never mailed them but took the money, I requested a refund 2 weeks ago, still haven't heard from them. I believe I paid for everything with PayPal, if I did I'm going to file a complaint today.
Sorry, Ron
 

ThePeacockRanch

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Download Foscam Firmware

This is from the readme.txt of the latest firmware I used on these cameras:

The new firmware is suitable for FI9803EP,FI9803P,FI9853EP,FI9851P,FI9821P V2,FI9826P V2,FI9831P V2,FI9821W V2.1,FI9821EP

System firmware version: 1.5.3.13
App firmware version: 2.x.2.18
Plug-in version: 3.3.0.7
Improvements:
1) Add new plug-in for Chrome;
2) Optimize the Time Synchronization Server settings;
3) Optimize the Recroding Location settings;
4) Add settings example below configuration option in Email and FTP settings;
5) Optimize the login password security level;
6) Enable motion detection by default excpet the Camera and PC sound;
7) Add new feature to customize the snapshot name which uploaded to FTP;
8) Fix the DST bug;
9) Fix the bug cannot fetch MJPEG video stream;
10) Add the pushing message function;
11) More user friendly web ui.
Attention: After upgrading to this new firmware version, you cannot downgrade to previous versions.

**EDIT** (at a much later date) It appears Foscam has locked down the previously accessible pages to get the latest firmware. You must email them for a link or if you can, use the web interface of the camera to directly download it to your computer on the same network.
 
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Azcerteng

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when I go to the foscam filmware site, which I just clicked on your email, there is no system filmware, app film ware and plug in version under the upgrades for FPI9831P V2.
I am going to the wrong place I guess, Where do I go?
 

ThePeacockRanch

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All the firmware files on that page are compressed .zip files. You download the proper one for your application and then extract all the files onto your computer.
You must log into your individual camera and you update the firmware there. Do not attempt any of this unless you are somewhat tech-knowledgeable.
The update for the FI9831P V2 is at minimum a 2 step process depending upon your current firmware version. First determine your current firmware version to know which update version to start with. I would need a lot more technical details to be of any real help. There are specific version requirements for each level of upgrade.
 
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Azcerteng

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Thumbnail didn't open. This is the filmware on my cameras, it is not listed in the filmware page update. Here is my filmware numbers. 1.5.2.13 2.21.2.11
 

ThePeacockRanch

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If I understand you to say your System Firmware is currently 1.5.2.13 then you would begin upgrades with download package 2.x.2.18
This is a 2 step process that will reboot your camera after you upgrade each stage.
First login as administrator to one of your cameras. Go to the "System Upgrade" page on left and click on the "Download the latest firmware" button.
After download completes, extract all files.
Follow the included .pdf "Upgrade Guidance for HD Cameras" precisely or you can permanently ruin your camera:
Preparation before upgrading:
1. Please restart your camera before the upgrading;
2. Connect camera to router with an Ethernet cable before upgrading;
3. DO NOT upgrade firmware via wireless;
4. DO NOT upgrade firmware over internet, just finish it in LAN;
5. Keep power on during the upgrading;
6. Unplug the SD card before upgrading;
7. Logging your camera as administrator first, upgrade firmware on web page.

After a successful upgrade of the camera, click the link on the login page of the camera to upgrade the active-x web components to version 3.3.0.7

**Edited much later** The simplest way to get these old boat anchors updated is to use the web interface from the camera itself. You'll need Internet Explorer, Not Edge to be able to accomplish this. You can download the firmware directly to your computer from the web interface by logging into the specific camera. Be sure to follow the directions in the text files that come with the whole package.
 
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anna B

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hi guys, I have a old camera FI9821W v.2, possible update it with firmware v.1.5x.x of FI9821W v.2.1 camera ? Someone had tried ? My firmware v.1.4.1.10 and not work plugin in IE & Firefox
 
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