First hello, first trouble

[Henrique Lobato]

Hello Guys!

Im having some trouble with one of my cams

Suddenly the first one start to have a terrible image!



Does anyone knows how to fix it? Im using the iSpy software. Ive just tried do set the FPS, with no sucess

Thank you!
Henrique

 

[fenderman]

Welcome to the forum, what type of camera is that? Have you tried rebooting the camera and software?

 

[Henrique Lobato]

Hello fenderman, I play some blues too haha
Yes dude, I did the reboot on my internet modem, on the cameras and on the PC. I also reinstalled this one again
Unfortunately no one of there workerd

 

[fenderman]

Hey, what is the model of the camera causing the issue? is it an IP camera or an analog camera and you are using a Card with ispy?

 

[Henrique Lobato]

Its a TENVIS JPT3815 W

 

[fenderman]

does this issue occur when you log into the camera itself via the web interface?

 

[Henrique Lobato]

Same problem also the web surface
By the way, its already set to the maximum quality, and its not the focus of the camera

 

[fenderman]

Just to clarify, the camera was working fine and then started showing this poor image?
Also are you running it wifi or wired?

 

[Henrique Lobato]

This problem started this afternoon, before that the cameras definition was like the other one (check the first image, it was good)
It is connected by WIFI

 

[fenderman]

try hooking it up wired...see if it helps...see if there is a firmware update as well..

 

[Henrique Lobato]

After 999 times rebooting and seting up, i finally got the old quality!
Thank you dude. In case happen this again I guess I will have to do reboot again. I hink the problem was the host number