Hardware decoding causing bands of corruption

paradigm

n3wb
Joined
Jun 27, 2016
Messages
10
Reaction score
3
I searched and didn't find much on this, other than troubleshooting I've already tried. When enabling hardware decoding, several of my cams show bands of corruption across the top:

BI_4.3.9.7_corruption.JPG

System:

  • BI v4.3.9.7 x64
  • W10 Home
  • i5-6400 w/ Intel HD530 integrated graphics
  • Cams: Amcrest IP3M-954E / Dahua IPC-HFW4421SP / Dahua IPC-HFW1320SP

Troubleshooting so far:


  • Intel graphics updated to latest drivers (corruption occurred before upgrade as well)
  • All cams at latest firmware (with corruption happening prior upgrade)
  • Switched all cams from H.264H to H.264 (read this in a previous thread as a possible fix...unfortunately not)
  • Tried HD (no VPP) and HD+VPP...same issue
  • Tried running BI as a service and not as service...same issue
  • Verified that the resolution BI shows for each cam matches what the cam is configured to...another thread mentioned a mismatch causing extra lines of blank pixels...

Anything else I can try? CPU w/out decoding is ~34% (with console open), so not critical to get it working, but if it's worth it, I'd like to take advantage of the feature.
 

beepsilver

Getting comfortable
Joined
Mar 9, 2014
Messages
863
Reaction score
982
Location
Nebraska
I would have suggested to make sure you're using H.264 and no other format in your camera settings....your symptoms are identical to mine when I have H.264+ set in my Hiks....but it appears you've checked that. Have you made sure your camera's iframes match that of your camera's fps? Did you try a reboot of affected cameras after changing the H.264 settings? That's all I've got....good luck.
 
Last edited:
Joined
Apr 2, 2016
Messages
2
Reaction score
0
I'm having the same exact issue. I have the Amcrest IP3M-954E cams. Only happens when the hardware decoding is enabled.

Currently working with Amcrest to see if they can figure out the issue. Will post back if we get anything figured out.

System:
i7 4790K, 16GB RAM
Windows 10 Pro
Latest version of BI
 

GuiBou

Getting the hang of it
Joined
Jul 8, 2016
Messages
128
Reaction score
39
Location
QC
In my case, the only times it did that I disabled and enable the cam and it would stop doing this.
 

shadhawk22

n3wb
Joined
Jan 19, 2017
Messages
1
Reaction score
0
Location
Sacramento, CA
I have the same issue with my Amcrest IP3M956E's and IP3M954E's. My other cams work fine with hardware acceleration turned on (Yes - No VPP). these cams I have to turn it off to get rid of ghosting. I also changed the cams to do direct to disk which helps a lot with CPU. My CPU run around 25 - 30%

I have tried changing the camera settings from H264h (high profile) to normal H264 and still get the same issue.

running BI 4.4.9.10 64bit
intel 4790s
8gb ram (BI uses about 2g)
2TB hard drive
(2) IP3M956E 3.0MP (20FPS)
(2) IP3M954E 3.0MP (20FPS)
(1) GW Security 1.3MP 960P (20FPS)
(1) Foscam 9803EP 720P (10FPS)
(2) Huacam HCV712 720p (30FPS)
(1) Dahua IPC-HFW4300S 3MP - 1080P (20FPS)
(1) Zebora YSW10 720p PTZ (10FPS)
 
Top