As a beginner, after getting everything hooked up I had a problem (several) and most likely from user error but I called them and they stayed patiently with me on the phone working everything out for over an hour. So I know it's not the preferred way to go for all you pros but it definitely helped me out. I've ordered a couple of cameras from Andy and crossing fingers they'll be as smooth to connect (problem wasn't with cameras but password and web/phone interface).
Cameras aren't in place yet but everything is up and running.
Cameras aren't in place yet but everything is up and running.