I have done everything I know to do to make the connection happen...and it did, once, for about 10 or 15 minutes a couple days ago but I lost it and haven't been successful getting back on since.
Our set up is: recently switched IP providers, have an Amcrest PTZ in our barn wired directly to our router and running Blue Iris 4 on our laptop. I installed the BI app on my phone as well as my husbands.
~I have user name/password set in the BI Options/Users page.
~When I attempted to use the Remote Access Wizard, it gets hung up on the "Remote Access page".
~I have changed the Ethernet adapter setting from "Auto IP" to "use the following IP address" and set it for the IPv4/Subnet/Gateway/Def DNS that I pulled from the Ethernet info on the Command screen(ipconfig /all).
~I have done a port fwd on the same IP as above for a range of 80-81 in the router's Web Interface.
(When this didn't work, I even went so far as to delete the PF range and enter the IP into the DMZ Destination IP)
~I've set BI.exe to be allowed by computer/Avast Firewall
~Attempts to connect were also made after turning off my Firewall protection on the computer as well as the IPv4 Firewall in the Router Interface.
~Currently, the DHCP Server, NAT and UPnP are "Enabled" in the Router interface
Off the top of my head, this is all I can think of...have been fighting this for days and have enlisted the help of another individual as much as I could...however it was over the phone and he didn't have any familiarity with BI software.
What am I missing/not doing?! I know that there's something b/c it worked on my phone momentarily...I just am too much of an amateur to do any more troubleshooting!
Thank you in advance for any help/suggestions!
Our set up is: recently switched IP providers, have an Amcrest PTZ in our barn wired directly to our router and running Blue Iris 4 on our laptop. I installed the BI app on my phone as well as my husbands.
~I have user name/password set in the BI Options/Users page.
~When I attempted to use the Remote Access Wizard, it gets hung up on the "Remote Access page".
~I have changed the Ethernet adapter setting from "Auto IP" to "use the following IP address" and set it for the IPv4/Subnet/Gateway/Def DNS that I pulled from the Ethernet info on the Command screen(ipconfig /all).
~I have done a port fwd on the same IP as above for a range of 80-81 in the router's Web Interface.
(When this didn't work, I even went so far as to delete the PF range and enter the IP into the DMZ Destination IP)
~I've set BI.exe to be allowed by computer/Avast Firewall
~Attempts to connect were also made after turning off my Firewall protection on the computer as well as the IPv4 Firewall in the Router Interface.
~Currently, the DHCP Server, NAT and UPnP are "Enabled" in the Router interface
Off the top of my head, this is all I can think of...have been fighting this for days and have enlisted the help of another individual as much as I could...however it was over the phone and he didn't have any familiarity with BI software.
What am I missing/not doing?! I know that there's something b/c it worked on my phone momentarily...I just am too much of an amateur to do any more troubleshooting!
Thank you in advance for any help/suggestions!
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