Highlight Motion Not working

[Rick Rick]

I have 2 cameras that are exactly the same model. I have set "highlight motion" on each. On one that works great but the other I can not get it top work. It triggers but does not highlight. Does anyone knnow of a BI configuration that may be preventing the highlight from working?

 

[Coldair]

did you reboot the camera and BI ?

 

[fenderman]

I have 2 cameras that are exactly the same model. I have set "highlight motion" on each. On one that works great but the other I can not get it top work. It triggers but does not highlight. Does anyone knnow of a BI configuration that may be preventing the highlight from working?

is it not highlighting in live view or recorded?

 

[Rick Rick]

is it not highlighting in live view or recorded?

In recorded.

 

[fenderman]

In recorded.

the highlights dont record when direct to disk is enabled.

 

[Rick Rick]

did you reboot the camera and BI ?

Restarted BI but no help.
I could be wrong but don't think the camera has anything to do with this. Am I wrong?

 

[Rick Rick]

the highlights dont record when direct to disk is enabled.

That was the problem. One had direct to disk and the other did not. I did not know that it affected this. Thanks