HIKVision Cameras non-responsive

[Ramias]

I have 4 HIKVisions all wired and running via PoE.

One "died" Sunday and the other "died" last night.

Removing from the PoE injector and plugging back in allowed the cameras to resume and all works fine.

I'm running 5.1.6 firmware on all four cameras.

First time this has happened to any of my cameras.

Any thoughts?

Memory leak?

 

[fenderman]

It is difficult to diagnose this issue after the fact. Best way to do it is to first reboot the NVR then if its still down to reboot the router and see if its one of them. It could also be your injector...

 

[Mike]

Are they getting power? Do the IR lights illuminate at night?

 

[Ramias]

The get power fine. It's just that two of them have "hung" and don't respond when I ping them or connect to them directly via IP.

Power cycling them fixes it. And by powercycling them I mean unplugging them from the network since they're all PoE and then plugging them back in.

In my mind it is indicative of a memory leak or some other software issue that makes the cameras inaccessible on the network.

Next time (hopefully never!) I'll wait until night time to see if the IR lights are lit.

 

[catseyenu]

I found the firmware that they come with gives me less problems V5.1.0 when I updated my Chinese cameras to 5.1.6 I had a few issues like yourself.

That was the early build of 5.1.6, not the latest build?

 

[catseyenu]

You could put the CBX fix on it, it's painless & relatively inexpensive.
I'm about through playing with cams and plan to have the remaining 4 done.