Hikvision DS-2CD3345-I - NAS recording

John_Hey

n3wb
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I just got a Hikvision DS-2CD3345-I and tried to set it up to record on WD-EX2 NAS.
All setup are done but it cannot record into NAS. NAS is connected because images are saved into NAS (capture snapshot).
Even when I setup for "continues" recording, it does not record.
I have 5 other older 3MP turret Hik cameras and all recording fine on same NAS.
This camera has newer firmware layout.
what can be the problem?

here is the link to Camera I purchased
Hikvision DS-2CD3345-I 4MP EXIR Turret IR IP66 Outdoor POE Dome Network Camera | eBay
 

GCoco

Pulling my weight
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Are you using Milestone Arcus? If so, did you activate the 5 cameras before Jun 2017? They had a offer for free license before that date. My understanding is you cannot get a new license due to Milestone and WD are not partnered anymore.
 

John_Hey

n3wb
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No I am using web interface and directly saving records in a "Share" created in EX2 so it is not about license.
FirmWare is : V5.4.52 build 170527
 
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