Hikvision DS-2DE4A320IW-DE: Can't set complex password

Fredster

n3wb
Joined
May 28, 2017
Messages
4
Reaction score
0
Hi all,

Hope you can help me with an issue:

I have a Hikvision DS-2DE4A320IW-DE 3Mpx camera (Firmware V5.4.8 build 170210, which is the latest I think)

I haver no issues accessing the camera (Either directly or through the NVR), but I am unable to set a more complex password: It only accepts a simple password...

As soon as I try to enter a more complex password (More than 8 characters, containing captitals, lowercase, a number and some special characters like : , ! and ) in the password, it classes it as 'strong' but won't save it to the camera.

My NVR does accept the strong password (DS-7716NI-I4 / 16P running 3.4.93 firmware) without any issues, but is unable to successfully 'push' it to the camera, which simply retains its old password (With out the special characters...)

Any idea's? Are certain characters not allowed or what?!?

Any help is appreciated!
 
Top