Hikvision iVMS-4500 "Receiving data from device timed out"

zaratustra

n3wb
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Dec 19, 2017
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Hello! I have NVR and IP Camera Hikvision. I also have Airport Time Capsule router.
I can go to local address of NVR and see camera, I also can see camera by external IP. But when adding it in iVMS-4500 it says "Receiving data from device timed out". I have iOS. What to do? Thanks!
 

zaratustra

n3wb
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Dec 19, 2017
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Ok, what is the most secured way to watch my camera outside the local network?
 

antonio1

Young grasshopper
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Jan 16, 2019
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Problem solved. Did not have port forwarding for media.
I have the same message even if I try to access from LAN. In LAN I don't need port forwarding, I also have port forwarding configured and in internet I have the same message, but let's resume to solve this problem in LAN first. I want to add that by using browser I have no problem in internet or LAN, but with iVMS-4500 I have this problem, not possible to connect through port 80.
Isn't it an iVMS new release issue?
 
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