I'm trying to setup the email notifications in my NVR for Video Loss and Video Tampering.
We occasionally have cameras quit working so I'd like to know sooner than getting phone calls that the cameras are out.
We have 30 cameras spread between 3 buildings; separate Hikvision poe switches in each building, each connected via fiber. The camera network is segregated on it's own network; via LAN1 on the NVR, the individual users(viewers) connect from our network LAN via LAN2 on the NVR.
I setup the email settings and when I tried a 'test' after approx a minute I would get the "Failed to send test email" message.
I was monitoring our firewall at the same time and I would 'not' see our NVR even try to exit the building(go out to the internet). I kept double checking my email settings, making minor changes and retyping my password etc.
I finally rechecked my 'network' settings where I noticed LAN1 was set as the "Default route". I changed the "Default route" to LAN2.
I'm still getting the "Failed to send test email" message, much quicker now BUT I'm seeing the NVR leave our firewall and access the internet to my smtp server I have setup.
Although, I'm not receiving any 'test emails' either.
I'm using the 'free' version of smtp2go.com email server to send emails. I have other appliances that don't want to work with MSOffice365 emails or gmail. This email server has worked great for other appliances until now.
Does anyone have any idea why I'm getting the failed message but yet I'm seeing the traffic get through my firewall?
Side note:
I setup email through iVMS and it worked; I get bombed by motion detection emails; I forgot to turn those off before setting up the email settings. So I know the smtp2go.com server settings work.
We occasionally have cameras quit working so I'd like to know sooner than getting phone calls that the cameras are out.
We have 30 cameras spread between 3 buildings; separate Hikvision poe switches in each building, each connected via fiber. The camera network is segregated on it's own network; via LAN1 on the NVR, the individual users(viewers) connect from our network LAN via LAN2 on the NVR.
I setup the email settings and when I tried a 'test' after approx a minute I would get the "Failed to send test email" message.
I was monitoring our firewall at the same time and I would 'not' see our NVR even try to exit the building(go out to the internet). I kept double checking my email settings, making minor changes and retyping my password etc.
I finally rechecked my 'network' settings where I noticed LAN1 was set as the "Default route". I changed the "Default route" to LAN2.
I'm still getting the "Failed to send test email" message, much quicker now BUT I'm seeing the NVR leave our firewall and access the internet to my smtp server I have setup.
Although, I'm not receiving any 'test emails' either.
I'm using the 'free' version of smtp2go.com email server to send emails. I have other appliances that don't want to work with MSOffice365 emails or gmail. This email server has worked great for other appliances until now.
Does anyone have any idea why I'm getting the failed message but yet I'm seeing the traffic get through my firewall?
Side note:
I setup email through iVMS and it worked; I get bombed by motion detection emails; I forgot to turn those off before setting up the email settings. So I know the smtp2go.com server settings work.
