Hikvision NVR reset to factory defaults

[Samee]

Hi i have a QNAP NAS ts231 and was updating the firmware, it required a restart so i restarted it. it came backup a few minutes later. then noticed i could not connect to the NVR at all.

hikvision mode ds7608-ni/e2-8p current fimrware V3.4.96 build170921


i then discovered the unit has been set back to factory defaults, passwords, and all the settings.

now i configured the settings again and now when i set a NAS hdd for redundancy it does not accept it

it gives the error message

hdd property cannot be edited in current storage mode

i have downgraded the NAS firmware and same issue, so I'm lost on what to do next.
i cannot even change the RW mode to say redundancy as a test on the main internal hdd it gives the same error.

any ideas?

 

[alastairstevenson]

Is the NVR accessible from the internet, have you enabled any port forwarding?
I'm wondering if it could have been messed with by mischievous / malicious access.

 

[Samee]

i have it behind an VPN router. the same time the NAS disconnected from the NVR when it rebooted that the time i lost connection to it. i did check the logs and cannot see anything weird or malicious.

just adding the NAS HDD as redundant is an issue. i have downgraded the NAS firmware to rule it out but no luck, nothing else has changed.

this one has got me

 

[Subsonic]

i have it behind an VPN router. the same time the NAS disconnected from the NVR when it rebooted that the time i lost connection to it. i did check the logs and cannot see anything weird or malicious.

just adding the NAS HDD as redundant is an issue. i have downgraded the NAS firmware to rule it out but no luck, nothing else has changed.

this one has got me

Samee, did you have any luck with this? I have the same configuration as you (same NAS / NVR) and have exactly the same problem. I have mounted the NFS share, have initialised it but can't seem to change it to Redundancy mode. I get the same error as yourself?

Trying to get this NAS redudancy working is driving me nuts, surely there has to be an easy way to get it working!