Hikvision Smart Tracking Triggered By Line Cross Detection?

[keelancwd]

Hi all,
Got a question about the smart tracking feature with in the Hikvision dark fighter I have purchased,
I have setup the relevant settings for the line crossing to trigger the smart tracking and also done the configuration on the PTZ settings for the smart tracking. I have noticed that the camera does not trigger for the smart tracking if the PTZ is not looking at the area I have defined for the line cross detection on, same with setting up intrusion detection. Do I have to have the camera looking at that area for the camera to trigger for the smart tracking or can it be looking at another area and not need to be in the field of view for it to trigger. Many thanks if anyone has the answer,
Camera model number is Hikvision DS-2DF8225IX-AEL

 

[coney27]

I believe the camera needs to be viewing the area in order for the line crossing alarm to be tripped in turn tripping the smart tracking option. That's how it works for my DS-2DE4A225IW-DE atleast.