How to export video

Discussion in 'Milestone Systems' started by camsmith, Sep 13, 2016.

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  1. camsmith

    camsmith Young grasshopper

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    I have the latest X Protect Go.

    I can't figure out how to export video. I'm using the Smart Client, Playback Tab, upper right corner says export, clicking that brings up a box where I choose the camera and the time frame of the video I want, also I can choose the export destination. Under that it says Choose the export format: well there's nothing there to choose.
    Clicking Start Export just to see what happens brings up a box that says: your export did not start because you did not select an export format. Select an export format and try again.
     
  2. colmcille

    colmcille Getting the hang of it

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    You should have Xprotect's own format, and AVI in there to choose from as standard on a clean Windows/Milestone install. If you want anything else like MKV you need to install those codecs in Windows yourself and they will then show up.
     
  3. camb

    camb Young grasshopper

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    Go to the SmartClient and there should be an export button at the top right of the screen. You select a time range and you can export to whatever location you want.

    A Google search will turn up the specific instructions that you might find more helpful the first time around.