How to set IMOU permission for video history?

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n3wb
Joined
Feb 10, 2020
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Colombia
One of the shared users of our IMOU Cue 2 cameras says that he cannot see the video history. We have an SD card installed. He said the "View history log" does not work on the IMOU phone application. Can you please tell me the permissions that I need to set for the shared user to view video history without having to select "All" ? I have tried the following selections: (1) View video (2) View video & Video control (3) View video & View local video (4) View video, Video control, and View local video (see attached photos) .................. None of the selection have allowed the shared user to view the history. The IMOU website does not have this information and customer service has not responded to my email. Any help is greatly appreciated. Thanks!

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