IDMSS Lite - App Not Working

Discussion in 'Dahua' started by pwgsx, Nov 13, 2017.

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  1. pwgsx

    pwgsx n3wb

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    I have had this dvr and app for over 3 years now and never had a issue until the latest update on Nov 9, 2017. I woke up to find that my phone and wife's phone had done a auto update on this app and now neither of us can view our cams. Looking at the app store reviews, it seems that I am not the only one. Has anyone else experienced this or knows how to get it working again. Maybe another brand app? HELP !!!
     
  2. Crazykiller

    Crazykiller Pulling my weight

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    Mine are still working. On iPhone and iPad as well. Maybe you need an update for your NVR?
     
  3. pwgsx

    pwgsx n3wb

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    Going to try that tonight. Dahua offered no help bc I purchased the dvr from amazon (3rd party). They suggested updating the app which I already did. Thats what caused this problem to begin with. I just hope I got the right firmware since their site isnt the easiest to use and they wont help.
     
  4. nosnoop

    nosnoop n3wb

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    Are you using P2P to access your NVR?

    My guess is that you are using VPN to access yours?

    My iDMSS Plus has stopped working when using P2P. I made a post in the NVR forum - initially I thought it was related to using cell phone data network, but now I realize it would not work anywhere except using my home WiFi. OTOH, VPN access or local wifi direct IP access continues to work.
     
  5. nosnoop

    nosnoop n3wb

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    Just realized that they released v3.51.001 today to fix this bug.

    Update the App in App Store and it now works using P2P again.
     
  6. pwgsx

    pwgsx n3wb

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    Well I totally deleted the app and re-installed. I also saw that they app had a update yesterday, I bet that was it. Everything is working again !!!