IOS Push Failure Alert Problem - iphone

Discussion in 'Blue Iris' started by vwsplitty, Jan 10, 2019.

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  1. vwsplitty

    vwsplitty Young grasshopper

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    Hi there

    I am running 4.8.4.3 BI and our BI apps are 1.63.00

    i just noticed that i am not getting any push alerts on either of the iphones connected to BI.

    I have made sure they are checked in the setting and also unchecked and rechecked.

    When i try and use the test push alert feature in each cameras setting i get "send to 0 devices"

    in the log of BI it shows IOS push failure every time it trys to send a real alerts

    i have rebooted BI and phones but still no luck

    I have not changed anything in a while but im still not getting anything

    Any ideas welcome?

    thanks in advance
     
  2. awsum140

    awsum140 Getting comfortable

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    I'm not an iPhone user, nor do I play one on TV and I didn't stay in a Holiday Inn Express last night....but update BI to the latest revision, 4.8.4.6 and you should be good to go. There was a problem with push service to IOS for a few revisions but it has be fixed from what I've read.
     
  3. vwsplitty

    vwsplitty Young grasshopper

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    Greyed out now so I guess I need to pay for annual surrport this time around?

    Strange that the last version was running push ok (as I hadn’t be able to update in a while)
     
  4. awsum140

    awsum140 Getting comfortable

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    You can download the update from the BI site or from the " Downloads" thread here on IPCT. Like I said, I'm not an iPhone user/fan, just relaying what I've seen elsewhere here. Actually paying for support wouldn't be a bad idea but that's up to you.
     
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  5. vwsplitty

    vwsplitty Young grasshopper

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    So you can still manually download and update then?
     
  6. fenderman

    fenderman Staff Member

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    Yes
     
  7. Bob27

    Bob27 n3wb

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    I have two BI systems I manage and have 1 camera that is set up on each BI server.
    Both systems are running 4.8.4.6, which is the version that fixed the earlier
    push failure problem.

    During last night there was motion on the common cam and I did not receive
    a notification from either BI system to separate iPhones. Checking the logs it shows
    iOS push failure-103 on both of the BI systems.
    However since then it has been working fine without me doing anything.
    So for now I’m going under the thought that you can’t fix something that works.
     
  8. JNDATHP

    JNDATHP Young grasshopper

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    We have paid for support for the last year. A bargain in our opinion.
     
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