IPC-HFW5231E-Z12E 2MP motion not working?

Discussion in 'Dahua' started by farnk, Aug 10, 2019.

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  1. farnk

    farnk Getting the hang of it

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    Hi,
    I have IPC-HFW5231E-Z12E 2MP (12x zoom) and IPC-HDW5231R-ZE IP (5x zoom). I will reference them here as 12x or 5x zoom so I can type faster. The 5x zoom works flawless with motion detection and sending me alerts.
    The 12x doesn't seem to work? I have set the 12x zoom to have the same settings as the 5x zoom but motion still doesn't work in that when something passes in between zones, it should send me an alert.
    The night vision of the 12x is awesome!

    The 5x zoom has some minor issues that I need to fix but that is for another thread.

     
  2. looney2ns

    looney2ns IPCT Contributor

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    You are recording with what?
    Motion detection is setup where?
     
  3. farnk

    farnk Getting the hang of it

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    I am recording with BI.
    I am not sure what you are asking regarding, "Motion detection is setup where"?
     
  4. catcamstar

    catcamstar Getting comfortable

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    You can setup motion detection in the cam itself ... or in BI. Hence the question: "where" did you configure it :)
     
  5. farnk

    farnk Getting the hang of it

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    @catcamstar thanks for the clarification. I set up motion D in BI.
     
  6. catcamstar

    catcamstar Getting comfortable

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    Good! Then show us some screenshots with the parameters you used :) Our crystal ball is not working today! :D
     
  7. looney2ns

    looney2ns IPCT Contributor

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  8. ntssyd

    ntssyd n3wb

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    I experienced a similar issue with some 4K cameras: They would not detect movement even if other cameras that have some overlap in cover did detect movement. The lack of detection occurs even in the detection setup screen and changing the sensitivity does nothing. Every time the problem would be fixed with a camera reboot. Not sure if it is related but it seemed to happen more on a camera that was setup to h.265. I setup a reboot schedule and haven't experienced the issue (or it hasn't been as noticeable as before... been busy).
     
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