Issue with archiving, files not deleting

105437

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I have my "Alerts" folder set to only keep 1GB of files. Right now it has over 5GB. Any thoughts why this isn't working?

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wittaj

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The help file says the Alerts folder is one you cannot change names on.

It appears you are calling it BI_Alerts so it will not adhere to your 1GB requirement. You will need to change it to simply Alerts.
 

105437

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The help file says the Alerts folder is one you cannot change names on.

It appears you are calling it BI_Alerts so it will not adhere to your 1GB requirement. You will need to change it to simply Alerts.
Good catch! I have New named BI_New and it works, just assumed BI_Alerts would work as well. Thanks!
 

105437

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@wittaj After the change, it didn't delete alert files down to the 1 GB limit. I'll contact support and see what they say. Thanks

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105437

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Latest release resolved my issue since it was DAT files that were failing to purge and causing me to be over my limit.
 
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