Issues with alerts.

[Mjminino]

I recently downloaded the new update (4.7.6.5 x64) and ever since June 24th, all of my alerts are sped up super fast. I have changed no settings whatsoever and my June 23rd and prior alerts playback at normal speed. This goes for all cameras which is leading me to believe it is a global issue. I just now noticed it because I needed to go back and look at one that happened yesterday.

Another thing I have noticed is that on the BI program, all of my cameras are recording at normal speed (going off of the timestamps). I don't even know where to begin to look.

Here is a clip

 

[Mjminino]

Here is an alert that just happened and it's blank on the app.

 

[fenderman]

Here is an alert that just happened and it's blank on the app.

update to .6

 

[Mjminino]

We'll see if that works. Yeah there wasn't a new update when I posted, I wouldn't have wasted anyone's time otherwise LoL

*EDIT*

No that didn't work. Even my normal videos are sped up even though it is indicating 1X

 

[fenderman]

We'll see if that works. Yeah there wasn't a new update when I posted, I wouldn't have wasted anyone's time otherwise LoL

*EDIT*

No that didn't work. Even my normal videos are sped up even though it is indicating 1X

revert back and email suppoprt