License number I have not been emailed

domodial

n3wb
Joined
Dec 29, 2014
Messages
15
Reaction score
0
Location
France
Hello All,

I am a BI user 3 and bought version 4 with the discount code (via paypal)

My license number I have not been emailed.
License version 3 does work with the v4 (ok ok)


I can not do the update with the help of the popup to version 3 via 4 (bug ??)


I have made a full installation of version 4 (that works) in 64 bits.
But I have no license number.


Why by paypal the licence number is not send ?

Regards
Domodial
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
You need to email blue iris support...this is just a user forum and is not monitored by the blue iris developer.
 

dill

n3wb
Joined
Feb 1, 2015
Messages
1
Reaction score
0
Blue iris does not answer any emails for support I've tried 1/2 a dozen times for support on getting hot zone alerts.
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
Blue iris does not answer any emails for support I've tried 1/2 a dozen times for support on getting hot zone alerts.
Check your spam folder..are you sending your emails here http://blueirissoftware.com/support/
Also this forum is not monitored or run by the developer of blue iris..The developer is a one man shop (that is why the software can be sold so cheap) so sometimes it takes a while to get a response...
Most issues can be resolved here..what is the problem you are having?
 
Top