Lot of site errors

Discussion in 'Chit-Chat' started by CCTVCam, Aug 5, 2018.

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  1. CCTVCam

    CCTVCam Pulling my weight

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    Hi Fenderman,

    Just a heads up, I'm suffering a lot of site errors. The error message is "An unexpected Database Error has Occurred. Please try again later"

    This is intermingled with occasional slow page responses. I'm on 35mbs Fibre so the slow pages shouldn't be my end.
     
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  2. alastairstevenson

    alastairstevenson Known around here

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    This could be what I believe is the daily system maintenance activities which have the worst impact for about 30 minutes or so starting 08:20 GMT.
    During this time the site is often errored or non-responding.
     
  3. Mike

    Mike Staff Member

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    Can you please send screen shots to me next time this happens?
     
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  4. CCTVCam

    CCTVCam Pulling my weight

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    Sure Mike.
     
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  5. alastairstevenson

    alastairstevenson Known around here

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    A reasonably typical day :
    Around 09:30 local (GMT+1) response times slow to a few seconds.
    Then around 09:35 for around 5 minutes most clicks result in the database error as below.
    Then for maybe 10 minutes or so, response times up to 20 seconds or so.
    After that, back to the normal good responsiveness with no errors.
    upload_2018-8-8_9-44-43.png
     
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  6. CCTVCam

    CCTVCam Pulling my weight

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    I got this at 09.37 GMT:

    [​IMG]
     
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  7. CCTVCam

    CCTVCam Pulling my weight

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    Make that 9.37am BST. Forgot the UK is using London time atm not GMT and we're currently on British Summertime (+1hr).