LTS Equivalent Dealer/Supplier?

Discussion in 'Chit-Chat' started by Tyler C, Oct 5, 2018.

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  1. Tyler C

    Tyler C n3wb

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    All,

    My recent sales rep for LTS Security out of their Chicago office has recently had to take a leave of absence due to a work visa issue. She was absolutely incredible. Timely responses, called to see if I needed anything, and always got me the best price on equipment! I was passed off onto someone else for the time being. I was informed that the person I am now dealing with is the "team manager". Long story short, these past couple weeks have been a nightmare. Poor communication, lack of response, asked for a quote on Wednesday and still haven't got an email back. I have also noticed that in the one quote he did get me earlier in the week, it was full price and 30% higher overall then what I am normally quoted. I literally had to ask him to revisit past quotes to re-check his prices. I have had to seize operation temporarily because I can't get a response back from anyone. Can't have it.

    All in all, LTS is about to lose a valued customer due to the "team manager" being incredibly lazy in my very short time with dealing with him.

    My questions is this. Can anyone recommend a company and or service rep that can deliver comparable products and prices to those of LTS? I own and operate a small company in central Indiana installing IP Cameras. I do about 100-150K in sales every year, and I only do this part time. I am a full time police officer when not installing. Yes, I am just a small fish but I do incredibly well for just doing it on my time off.

    Any feedback would be great or anyone can feel free to message me. BTW, I currently have about 20k sitting in estimates with people wanting to move forward with cameras but can't get a response for my quotes. Thanks again in advance.

    Tyler
     
  2. john-ipvm

    john-ipvm Known around here

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    My understanding is that LTS offices compete against each other. Try contacting the Elk Grove Village LTS office and see if they will help you.

    Btw, since you are a full time police officer, worth noting LTS is just rebranded Hikvision equipment, Hikvision is owned by the Chinese government, and the US government just signed a law banning their use for federal projects and federal funded ones.
     
  3. Tyler C

    Tyler C n3wb

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    John,

    The Elk Grove Village office is the one I have been dealing with. According to their website, they appear to operate as one, or at least they all have the same email address. Also, I saw that. Does not effect me however.

    If a project like that does come to me, Avigilon or Axis will be my go to.
     
  4. john-ipvm

    john-ipvm Known around here

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    They have another office listed in Chicago at 2463 S Archer Ave. Chicago, IL 60616, 312-800-0766
     
  5. fenderman

    fenderman Staff Member

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    You may want to contact @RyanODan or @Sean Nelson from Nelly's Security - a vendor on this site. They sell rebranded hik and are very fast, efficient and responsive.
     
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  6. Tyler C

    Tyler C n3wb

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    I used them when I first started. They can't compete with the prices I get at LTS.
     
  7. fenderman

    fenderman Staff Member

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    Perhaps now that you order more, they can.
     
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  8. Sean Nelson

    Sean Nelson Pulling my weight

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    We can more than likely meet or beat LTS now for sure. Feel free to contact me and i will take a look.
     
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  9. pal251

    pal251 Getting the hang of it

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    To with Sean , OP. Full time police here too but I don't do as much in sales as you...